Active Issues
Detected patterns requiring your attention
Portion sizes declining
High“14 Google reviews mention smaller portions in last 30 days”
Review kitchen portioning standards with staff this week
Slow service complaints trending
Medium“Yelp shows 8 reviews mentioning wait times over 45 min”
Audit peak hour staffing levels
TikTok video gaining traction
Critical“@user123 posted video showing dirty tables, 2.3k views in 24hrs”
Respond publicly and deep clean immediately
Complaint Volume Trend Chart
Complaint Volume Trend
Negative mentions by platform — last 6 weeks
Recent Activity Feed
Recent Activity
Latest mentions across all platforms
- Google⭐⭐2 hrs ago
Portions have really shrunk since last year...
- Yelp⭐⭐⭐5 hrs ago
Waited 50 minutes for our food on a Tuesday...
- TikTok8 hrs ago
@user123 — dirty tables video, 2.3k views
- Google⭐⭐⭐⭐1 day ago
Food was great but service was slow
- Instagram1 day ago
@foodie_LA — 'not what it used to be' caption
Lyghthouse scans Google, Yelp, TikTok, Instagram, and Facebook continuously · Next brief delivers Sunday 9 AM